FAQs

Basics

What is AlumniCard?

Can I get a AlumniCard?

What are the discounts?

How do I join?

Whats the cost?

If I was a StudentCard member previously should I select “Renew” from the StudentCard website to get an AlumniCard?

Can I get an AlumniCard even If I never had a StudentCard?

How many times can I use the card?

How much can I save?

When does my card expire?

How does AlumniCard get involved with Graduate Life?

Help I can’t log in to my account!

 

Joining Issues

My promo code is not recognised

My Campus is not listed

I went away and the website timed out.

When will I receive my card?

Refund policy

My email address is already in use!

I am having trouble with the app

Do I need to provide a Photo?

 

The information on my AlumniCard is incorrect

Help - I lost my card!

 

Discount Issues

I couldn’t redeem a discount

What do I do with a voucher?

Couldn’t access vouchers

What discounts are available in my town?

 

Competition Rules

Competition Rules

 

Privacy

What information is collected?

What do you do with my information?

Will you give my details away to anyone?

What about AlumniCard Promotions?

Have a question you'd like answered? Email us at help@studentcard.co.nz