Basics
What is AlumniCard?
AlumniCard gets you access to exclusive discounts to over 100 discount partners nationwide, plus heaps of fun stuff
(like Events) and giveaways throughout the year.
Show the card when you make a purchase or use it online to redeem your discount.
Can I get a AlumniCard?
Yes - We have a card for all types of Graduates
University
Polytechnic
Private Training Establishment
Wananga
Vocational Qualifications
Apprentice Completion
What are the discounts?
You can see all of the Discount Partners and discounts offered to members
here
How do I join?
You can join from our
website
, or with our App
Not keen on Internet payment? – buy a promo code from Bennett’s bookstores or another
On-campus outlet.
If you already have a promo code make sure you use this when you
sign up online.
If you institution has issued you with a with a StudentCard as your ID Card, then please contact them to se if they will also issue you with an AlumniCard
Whats the cost?
Membership normally costs $20 for one year, or $35 for 2 years.
Or your institution may issue you one at no cost.
If I was a StudentCard member previously should I select “Renew” from the StudentCard
website to get an AlumniCard?
No - you will need to sign up on the Alumni Website.
Can I get an AlumniCard even If I never had a StudentCard?
Yes - you can sign up here.
Or check with your campus if they will issue you one at no cost.
How many times can I use the card?
As many times as you like, the more you use it the more you save!
How much can I save?
On average our members tell us that they save $284.10 per year, some more, some less
When does my card expire?
Membership expires on 31st March of the following year of issue or the year after that if you have a 2 year card. Expiry is shown on the back of the card.
How does AlumniCard get involved with Graduate Life?
If you download the AlumniCard app, you can access resources like information on finding jobs, editing your CV, plus your institution may have specific resources for their graduates in the Alumni app. These generic resources are also available on the AlumniCard website in the events section.
Help I can’t log in to my account!
If you have signed up for AlumniCard you will have used an email address and set a password as part of your profile. Use this email address and password to login.
If AlumniCard was provided by your Institution then, then you will need to register your card in order to set up your profile with us before you can log in.
Joining Issues
My promo code is not recognised
My Campus is not listed
I went away and the website timed out.
To continue where you left off, just start the join process again.
Alternatively we will email within a few hours with a link to continue
When will I receive my card?
If you signed up online then we will send your card out to you within 10 days, sometimes the post is a bit slow, so let us know if its dragging on.
If you joined via the App you will have access to your virtual card immediately
You can access the discounts immediately via the app or microsite.
Refund policy
AlumniCard has a no refund policy.
My email address is already in use!
Our membership platform requires a signup email address to be unique, if you receive an error about your email address already in use then its likely we already hold a record for you with this email address, or maybe another family member is sharing this email address.
Contact us to sort this out.
I am having trouble with the app
Oh no – sometimes a reinstall of the app seems to reset things, otherwise let us know.
Do I need to provide a Photo?
You don’t need to provide a photo when getting your AlumniCard, you have the option of uploading a photo or proceeding without a photo and you make this selection during the join process.
The information on my AlumniCard is incorrect
Please contact us about this.
Help - I lost my card!
You can order a replacement from our website or our App. Replacement cards cost $8 and will be posted out to you within 10 working days, alternatively when you get the AlumniCard app this contains a virtual AlumniCard.
Discount Issues
I couldn’t redeem a discount
Unfortunately that can happen from time to time, and is usually the result of new staff and/or poor training.
Let us know
the details of when and where it happened and we will contact the Discount Partner and ensure it does not happen again.
Sometimes if you show the staff member the deal in the app or microsite it will jog their memory!
What do I do with a voucher?
Check the terms and conditions of the discount; generally the voucher contains a promo code, which can be used in the cart of the discount partner online to apply our members discount.
Couldn’t access vouchers
Oh no – please let us know so we can top up the vouchers
What discounts are available in my town?
You can filter by city on the
discounts page
and in our app, so you can see exactly what discounts are available in your town.
Competition Rules
Competition Rules
Privacy
What information is collected?
During the Buy a card or Register My Card processes we collect general contact information which is necessary to process your card and despatch it to you. This includes your Name, email address, phone number, physical address, your institution you have graduated from, we also ask for some information about the course you studied, whether you are contemplating further study and also if you are employed in this area (that you studied).
We also collect specific demographic information such as your living status
What do you do with my information?
Firstly we use the information provided by members to try to source the best deals for you, as we are able to provide potential partners with an overview of the demographic composition of our membership.
Secondly, we use the information you provide to better tailor information we communicate to you. Eg sending Christchurch only offers and discounts to Alumnis in Wellington is not overly helpful, so it helps us avoid over sharing!
Will you give my details away to anyone?
We will never share or sell any of the information you give us without your consent. If AlumniCard was provided by your Institution then your Institution will have access to the information as you enter it from our "Register my Card process.
What about AlumniCard Promotions?
Have a question you'd like answered? Email us at help@studentcard.co.nz